Delivery & Returns
DELIVERY
I aim to dispatch orders within 3 working days if stock is available, although this cannot be guaranteed. Orders are normally delivered within 3-5 days via Royal Mail or for larger parcels, by courier which mat take a little longer.
For bespoke items made to order, please allow up to 10 days.
Delivery is Monday - Saturday (excluding public holidays).
Free Collection is available & we are happy to deliver locally without charge when we can.
STANDARD DELIVERY will be added on checkout is £8.95 within the UK.
LARGE/HEAVY DELIVERY will be added to the relevant products on checkout, is £24.95 within the UK.
Please note I try to recycle packaging as much as is possible, whilst making sure your product reaches you safely. The package may not be so pretty but the contents will be !
RETURNS
Customer satisfaction is incredibly important to me and I work hard to ensure you are happy with your purchase. However, if you are unhappy with your product or it is damaged, I offer a refund (excluding delivery costs) or replacement in line with our Returns Policy as below :
once reported within 48 hours of receipt, please return the product unused & in perfect condition within 7 days
you are responsible for return shipping, kindly ensure products are well packaged, proof of postage is recommended
bespoke or vintage products cannot be returned nor refunds given
I aim to give refunds or arrange replacements within 5 working days
Please return your items to:
Amanda Hamilton Interior Design
Brook Cottage, 6 Tamworth Street, Duffield, BELPER, Derbyshire DE56 4ER